Reliance playing cheap tactics to make money
I use a Reliance mobile since the emergence of that company. I used to change my numbers and this is my 5th number with Reliance. I am using this since 1 year.
I have noticed so many malpractices in R-World, like you try to download a ringtone or a screensaver it will ask for more than 1 time. For each and every time you loose your money. I had such and encounter and I had to keep my mobile away from charging for more than 4 months.
I have repeatedly told the customer care that they charged me wrongly. When I tried to download a ringtone I got a message saying ‘Request timed out, try again later’ I tried but did not get a ringtone. And they have taken money from my account. The issue is with bandwidth. They need to increase bandwidth or they should have a system to monitor whether the service is been delivered or not. But they are not doing it. They are taking customer’s money.
The latest issue: I have registered with Do Not Disturb Registry. That means I am not supposed to get any unsolicited message. Now what Reliance does, they send sms from different numbers, when we call and enquire they will say it is not our number, it is of some individual. When we try to call that individual we will not get through. The number will be engaged.
Yesterday, I got 2 SMS from Reliance
1) ‘Roz din mein 2 min mantra sune aur jeevan ka udder Karen. Dial TOLL FREE 564641 aur sune 100 se bhi zyaada mantra. Dial Toll free 564641’ Sender 56464 Time 8.00 am Apr/16
2) ‘Ab suniye apni bhaasha ke 50,00 se bhi zyaada manpasand gaane Call TOLL FREE 564642 kabhi bhi kahin bhi’ Sender 564642 Time 6.14 pm Apr/16
Since they have mentioned that it is a toll free I have tried it. I lost Rs. 30. When I called customer care they said, it is for the subscription. I did not opt any subscription. But they have charged me Rs. 30. Now I have registered a complaint with them. They said will look into and reply in 2 days. Let me see.
Advice to all Reliance Users: Please do not call this Toll Free Number. They will charge you
My review in Mouthshut.com :: http://www.mouthshut.com/review/Reliance_Mobile-165856-1.html
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